Privacy Policies

ABOUT THIS POLICY

This policy describes our privacy practices for the platforms where it is posted. This includes websites and apps. It also applies to our practices for our mobile phone and text programs.

INFORMATION WE COLLECT

Old Carolina Barbecue may collect personally identifiable information that you voluntarily provide on online forms, which may include: user registration, employment application or resume submission, sweepstakes registration, contact requests, guest comments, online surveys, and other online activities. The personally identifiable information (“Personal Information”) collected on this Site can include some or all of the following: your name, address, telephone number, e-mail addresses, credit card information, demographic information, and any other information you may voluntarily provide. You will have the choice whether or not to disclose such Personal Information in the above activities; however, some parts of the Site and some services may be more difficult or impossible to use if you choose not to disclose Personal Information.

HOW WE COLLECT INFORMATION

We collect information directly from you. For example, when you register on a website, for a sweepstakes or for one of our programs. We also collect information if you leave comments or make contact requests.

We collect information from you passively. If you are on a mobile device and are using the True Q Rewards App, and use a geolocation based service, for example, then we will collect your geolocation. We use common tracking tools like browser cookies to collect information passively. We may also use web beacons.
We collect information from third parties. This information might be combined with information we already have.

SMS TERMS & CONDITIONS

Subscribers can opt-in for SMS messages from Old Carolina Barbecue as a part of the loyalty registration process at https://oldcarolinabarbecue.myguestaccount.com/en-us/guest/enroll?card-template=gz6U71JdL9Y&template=0. By doing so, you agree to receive automated promotional and personalized marketing text messages from Old Carolina Barbecue to the mobile phone number you provided when signing up. Messages may pertain to promotional programs, new menu items, etc. Messages for this program will be sent from 334-781-4907 and begin with Old Carolina Barbecue SMS Club. Consent to receive automated marketing messages is not a condition of any purchase. Message frequency varies. Message and Data rates may apply.

To opt-out of the text messaging program, text the keyword STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to 334-781-4907 to cancel. After texting STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to 334-781-4907, you will receive one additional message confirming that your request has been processed. For more information, text the keyword HELP to our 334-781-4907 for customer care information. You can also contact us [email protected] or www.oldcarolina.com for additional assistance.

FACEBOOK PERMISSIONS

This Application may ask for some Facebook permissions allowing it to perform actions with the User’s Facebook account and to retrieve information, including Personal Data, from it.
The permissions asked are the following:

Basic information
By default, this includes certain User’s Data such as id, name, picture, gender, and their locale. Certain connections of the User, such as the Friends, are also available. If the User has made more of their Data public, more information will be available.
Contact email
Access the User’s contact email address.
Current City
Provides access to the User’s current geolocation.
Email
Provides access to the User’s primary email address.

HOW WE USE INFORMATION

We use your information as is disclosed at the time we collect the information and in the following ways:
To respond to your requests or inquiries. For example, we use your information to fulfill orders or prizes. We might also use your information to register you for promotions or our website. From time to time, we may also use your information to process your employment application.
To improve our products and services and for related business purposes. For example, we use information to understand our visitors and customers. This includes looking at website usage trends. We also use your information to make website and product improvements. We might also use your information to customize your experience with us. We may do these activities using the tracking tools described in this policy.
For security purposes. For example, we might use information to protect our website or our company. We might also use information to protect our customers or our business partners.
To promote Old Carolina Barbecue. For example, unless we tell you otherwise, we might send you notices of special promotions, offers or solicitations. We might also notify you about new website features or product offerings. To manage your communications, follow the instructions in Your Choices, below.
To communicate with you about your account or our relationship. For example, to notify you about changes to this Policy or our website Terms, to let you know about issues relating to your order or your relationship with us.

INFORMATION SHARING

YOUR CHOICES
To stop receiving our promotional emails, you can follow the instructions in any individual promotional email you receive. When logged in, registered users can also change their options at the My Account page.

You can choose whether or not to disclose personal information. Some parts of our sites and some services may be more difficult or impossible to use, though, if you choose not to share. If you turn of cookies or tracking tools parts of our site and services may also not function properly.

OUR PRIVACY PRACTICES AND CHILDREN
Old Carolina Barbecue’s practice is not to collect information from children under 13, and it does not knowingly collect any Personal Information online from children under 13 or as otherwise prohibited by law. To learn more about how to protect your child online, we suggest you visit www.OnGuardOnline.gov and read the helpful information provided by the FTC here.

SECURITY
We use industry standard measures to protect personal information. We cannot guarantee that you will be completely secure, however. We recommend that you use caution when using the Internet or mobile devices.

LINKS
This Site may contain links to other websites that Old Carolina Barbecue may not own or operate. We cannot control and we are not responsible for the privacy practices or content of such other websites. We encourage you to read the privacy statements of each and every website that collects personal information. This Policy only applies to the personal information collected on this Site.

LOYALTY ACCOUNT DELETION

Open the True Q Rewards App.
Login if not currently logged in.
Open the side drawer menu by clicking the square with 3 horizontal lines in the top left corner of the Dashboard.
Click the “Update Profile” button.
At the bottom of the page, you will find a button that says “DELETE ACCOUNT”
You will be asked to confirm that you want to delete the account, click the confirm button to complete the deletion of your loyalty account.

POLICY UPDATES
This Policy was updated on June 1, 2022 We will post any changes on the Site’s homepage. Check this page for the most recent updates to the Privacy Policy. Where permitted by law, changes to our policy will be applied to information we already maintain.
Effective as of June 1, 2022

MORE QUESTIONS?
Email us: [email protected]